UX copy, copywriting and AI.
Smart, Strategic Writing That Works – For Humans and Search Engines.
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With a background in journalism, SEO, UX, and product design, I understand how powerful great content can be—whether it’s an error message that earns a smile or a long-form article that builds trust and ranks well.
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I’ve always believed content should lead design—not follow it. That’s what pulled me into UX.
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I kept seeing layouts that didn’t consider the content, so I started writing it, designing around it, and building prototypes with real copy in place. Then I worked with CMS teams to make sure adding that content was easy and intuitive—no guesswork needed.
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I’ve written everything from legal-approved copy for finance and insurance, to theatre reviews, tone of voice guides, and social media personas (yes, even as Wallace of Wallace & Gromit fame). Big brands, small teams, national housing developers—you name it.
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I write website copy that sounds great and ranks well with search engines so your customers can find you, and understand your personality.
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I write in your brand voice, for your audience, on the right platform—and I do it with clarity, creativity, and search in mind (no keyword stuffing here). I’ve also worked as an editor, so I know how to shape a message that really lands.
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Services I offer:
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Copywriting (short or longform, from sales pages to articles)
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Proofreading and editing
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Microcopy and UX copy (including error messages, CTAs, and forms)
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Longform content (like blogs, guides, and in-depth articles)
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SEO (well-optimised without sounding robotic)
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Tone of voice guides (for brands big and small)
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UX help with your CMS (so your content works just as well behind the scenes)
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Need help navigating AI tools, too? I’ll help you use them well—without losing the human touch.
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If that sounds like what you need, let’s chat.
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Tim Barton, Small Engine Repair - Gracelands Garden
I contacted Nat to give me some UX consultancy on a site I had built.
I always though UX was a bit of a fuzzy marketing thing.
She went through the site, framed and prototyped everything up for me in Figma, changed copy, IA and explained the journey flow.
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The site has converted much better since her suggestions, so I've changed my mind about UX!
Gracelands Garden
Harrison Putterill, Web Developer - BlueFlame Boiler Servicing
Working with Nat has been an absolute pleasure.
She’s genuinely friendly, super easy to get on with, and took the time to really understand our industry.
The strategy and approach she came up with felt completely tailored to what we do at Blue Flame, which made the whole process smooth and effective.
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Would 100% recommend
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BlueFlame Gas Srvices
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Simon Parker, Engineer - Punk Couplings
Natalie didn't bat an eyelid at what to me seemed like quite a daunting task, given my background as a mechanic!
She took on the role with gusto, and moved quicker than I was quite ready for!Natalie saw my confusion around creating a brief and recruiting the right people for the job - and effectively changed her role from 'advisor' to 'manager', whilst still taking the time to patiently, and often repeatedly, explain everything carefully to me.
She brought in specialists from her contacts and quickly built a small but very effective team of coders, graphic designers and marketers while performing an extra copywriting role herself (in addition to managing others, including me!)
I cannot recommend Natalie enough
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