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Finding the Good Stuff in a Very Unusual Year
Well, here we are. On the home straight to the festive season 🎄 What a year it’s been. I’m not entirely sure how I feel about Christmas this year, if I’m honest. You know that strange, hazy time between Christmas and New Year, when no one quite knows what day it is or what they’re supposed to be doing? That odd limbo where time feels...erm 🤔 I think I’ve been living in that space for most of the year. That’s largely what happens when you don’t have the stability and routin
natalieburnsy
Dec 15, 20254 min read


Teaching, UX and Speaking the Same Language
The awesome DXC Dev team in Vietnam who took us out for Christmas day I’m halfway through my TEFL (Teaching English as a Foreign Language) course — and I love it. I wasn’t sure at first. The idea of teaching felt a bit daunting. I’ve never taught before, and anything new comes with some fear. But along the way, I realised how much crossover there is with the work I’ve already done. TEFL classes feel a lot like UX workshops: a room full of people with different confidence lev
natalieburnsy
Nov 25, 20254 min read


My very first email
Shift over AI, my shiny new friend, and make space on the virtual sofa my for my trusty old compadre, the email. Like most people who can be bothered to read a post like this, you probably know the digital job market is a bit of a mess right now . Over the weekend, while thinking about where I fit into all of this, I found myself wandering back to how I ended up working in digital in the first place . Honestly? It was probably an accident. Or curiosity. Or both. Before I wo
natalieburnsy
Nov 20, 20253 min read


They just use your mind and they never give you credit. It's enough to drive you crazy if you let it
I'm leading with lyrics here guys: Don’t feel guilty if you don’t know what you want to do with your life. The most interesting people I know didn’t know at 22 what they wanted to do. Some of the most interesting 40-year-olds I know still don’t. ( Baz Lurhman, Wear Sunscreen ) Hi. I’m one of those 40-year-olds. I don’t feel 40 (though I'm pretty sure I look it—thank you, high-stress jobs, and that time I lived on Monster Energy Drinks and cigarettes. I think my neck looks a
natalieburnsy
Oct 17, 20253 min read


The Things We Don’t Talk About When We Talk About Jobs
Yes, this is a nod to Raymond Carver . If you haven’t read What We Talk About When We Talk About Love , I recommend it. He’s brilliant,...
natalieburnsy
Oct 3, 20253 min read


My First Foray into Game Design
Creative genius, or the scribbling of a mad woman? Only time will tell! Over the bank holiday weekend, I decided to try something...
natalieburnsy
Aug 26, 20252 min read


Job Hunting, Horror Mags & the Art of Rejection
As Steven King said; " The nail on my wall would no longer support the weight of the rejection slips impaled upon it. I replaced the nail...
natalieburnsy
Aug 12, 20252 min read


Body Shaming, Fad Diets, and Artificial Intelligence — What’s the Link?
So how do these things go together? It’s one I’ve been thinking about a lot lately. Recently, I stopped drinking. For health reasons, for...
natalieburnsy
Jul 23, 20253 min read


Like Father, Like Daughter (Sort Of)
My dad worked in marketing. Once upon a time. I was six when he quit his job to start his own business. He walked away from security, a...
natalieburnsy
Jul 14, 20252 min read
From Copy to Camera: My First Weekend as a Writer-Director
Here's the film we made, based on a short story I had initially written about Detroit I had the most wonderful (and slightly...
natalieburnsy
Jul 10, 20253 min read


The X-Files, AI, and Me: A Web Nerd’s Perspective
Mulder chilling with fellow geeks, the Lone Gunmen. Image credit, Screen Rant Let’s just get this out of the way: I’m a massive horror...
natalieburnsy
Jul 4, 20253 min read


Holy Cow — A Woman Who Can Do Intelligence?
Not the real Q... So here’s why I’m writing this: I’ve been applying for user research roles recently, and honestly? It’s starting to...
natalieburnsy
Jun 16, 20252 min read


What 28 Days Later Can Teach Us About Great CX (Yes, Really)
Supermarket Sweep, in an apocalypse? Who doesn't want that? Image credit: Booker Horror Alright folks, confession time: I am a massive...
natalieburnsy
Jun 12, 20253 min read


Finding the Beans: What Lincolnshire Taught Me About UX
Dad found his beans! I’ve just returned from a visit home to Lincolnshire. You’ve probably never been—it’s not exactly on anyone’s bucket...
natalieburnsy
Jun 3, 20253 min read


What Does Louis Theroux Know About AI?
Hello Louis! Image credit: deadline.com When I saw Louis Theroux listed as a speaker at the Content Square EMEA CX Circle event, I had...
natalieburnsy
May 15, 20253 min read


UX vs. Dev: The Ultimate Friendly Face-Off (with my pal Tom)
Me and my pal Tom, taking this conversation very seriously... Ah yes, the age-old debate: UX vs. Developers. Okay, —it’s not really a war...
natalieburnsy
May 7, 20254 min read


Changing the Story: Why Content Still Comes First
And yes I still write with a proper pen before hitting the keyboard. I’ve been in digital for longer than I’d like to admit—but it all...
natalieburnsy
May 7, 20252 min read
Shock News: The Job Market Has Changed – Have You Noticed?
Me, most mornings... Like many of you, I’ve been rethinking my career lately. As someone in UX (and let’s be honest, in digital in...
natalieburnsy
Apr 11, 20251 min read
Intro: The changing nature of business
Intro: UX dayjob to filmaker in a weekend!
Intro: AI and the X-Files
Intro: Head of MI6? How cool is that?
Intro: Zombies and CX
Intro: Find your CX beans!
Intro: Louis Theroux on AI
Intro: UX vs Dev
Intro: Content first
Intro: The Job Search
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